Data Controller: Solomakou Anastasia, 6 Bizaniou Street, Argyroupoli, 16452 Athens, Greece, email: cemedeco@yahoo.com, tel.: +30 6988454664.
This policy clearly explains how we manage your personal data, whether you are simply browsing as a visitor or you are a user who has registered and/or completed a transaction through our website.
We do not process your data more than necessary to fulfill its purpose (e.g., order processing, customer support). Indicatively, we may collect:
First name / Last name
Address, Postal Code, City, Country
Email, Phone number
VAT number and Tax Office (only for issuing an invoice)
Order/transaction details (products, amounts, payment method)
Technical usage data (IP address, cookies, logs), where required for website operation/security
Your data may be collected when you:
Place an order/purchase
Fill out a contact form or email us regarding a product/order
(Optional) Create an account
We use your data for: order processing and shipping, updates on order status, communication in case of out-of-stock items or clarifications, security and fraud prevention, and compliance with tax/accounting obligations.
Your data may be shared only to the extent necessary with:
Payment providers/banks for completing the transaction
Shipping companies (Box Now, Easy Mail) for delivery of your order
Accountant/accounting office for tax compliance
Website hosting and technical support providers
We work with providers who apply appropriate security measures and, where required, we have relevant data processing agreements in place.
Your data is stored on secure infrastructures with appropriate technical and organizational measures. However, no system can guarantee absolute security.
Cookies are small text files stored on your device. They are used for the proper operation of the e-shop (e.g., cart, login, security) and—if you choose—for statistical analysis and/or marketing. You can configure or disable cookies via your browser settings. If cookies are disabled, some website features may not function properly.
If statistical tools are used (e.g., Google Analytics), they collect website usage information to improve our user experience and services. Activation is based on cookie settings and your consent, where required.
You have the right to be informed, access, rectify, erase, restrict processing, data portability, and object. To exercise your rights, contact us at cemedeco@yahoo.com. You may also file a complaint with the Hellenic Data Protection Authority (www.dpa.gr).
We retain personal data for as long as necessary to provide our services, perform contracts, and comply with legal obligations. If you request deletion, we may keep certain data where required by law or for legitimate business interests (e.g., tax records, fraud prevention, dispute resolution).
You have the right to file a complaint with the Hellenic Data Protection Authority (www.dpa.gr):
Phone: +30 210 6475600
Fax: +30 210 6475628
Email: contact@dpa.gr
Email: cemedeco@yahoo.com | Phone: +30 6988454664 | Address: 6 Bizaniou Street, Argyroupoli, 16452 Athens, Greece.
